# Audio problems on IOS Safari/Chrome

**URL:** <https://mediasoup.discourse.group/t/audio-problems-on-ios-safari-chrome/4874>\
**Category:** mediasoup libraries\
**Created:** [January 24, 2023, 3:57am UTC](https://mediasoup.discourse.group/t/audio-problems-on-ios-safari-chrome/4874 "2023-01-24T03:57:14Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![zaidiqbal](https://yyz2.discourse-cdn.com/free1/user_avatar/mediasoup.discourse.group/zaidiqbal/32/1498_2.png) [@zaidiqbal](https://mediasoup.discourse.group/u/zaidiqbal)\
**Post date:** [January 24, 2023, 6:58am UTC](https://mediasoup.discourse.group/t/audio-problems-on-ios-safari-chrome/4874/2 "2023-01-24T06:58:39Z")

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There is detailed discussion here about autoplay policy for OIS:

> [@Audio auto-play issues, IOS, safari](https://mediasoup.discourse.group/t/audio-auto-play-issues-ios-safari/4782):
>
> Safari on IOS blocks audio to be played without user interaction. So to tackle that I added a popup with button saying “Join with system audio”, just like zoom, to get the user interaction and after that I call play() on audio element. This works well for the first audio element but the audio elements which are added after that still throw the same autoplay permission error causing audio to not play. The other solution which comes to my mind is to use AudioContext and have only one audio player…

Make sure you are not having autoplay related issues, as you said you joined with audio/video on so GUM will let you autoplay, so you didn’t face this issue initially but if you turn off your audio and video during the call then the audio received after that will have same autoplay issue causing these new audio streams to not play. Make sure you are not in this scenario if you have this scenario then keep audio captured from microphone to overcome it.

If this is not the cause of the issue then you are probably making some mistake in consuming etc, so you need to debug it via remote debugging from your safari browser to mac and see what is causing the issue.

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_[View the full topic](https://mediasoup.discourse.group/t/audio-problems-on-ios-safari-chrome/4874)._