# connectionstatechange to disconnected

**URL:** <https://mediasoup.discourse.group/t/connectionstatechange-to-disconnected/3555>\
**Category:** mediasoup libraries\
**Created:** [November 11, 2021, 6:30am UTC](https://mediasoup.discourse.group/t/connectionstatechange-to-disconnected/3555 "2021-11-11T06:30:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![metasebiya](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@metasebiya](https://mediasoup.discourse.group/u/metasebiya)\
**Post date:** [November 11, 2021, 6:30am UTC](https://mediasoup.discourse.group/t/connectionstatechange-to-disconnected/3555/1 "2021-11-11T06:30:59Z")

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Hello, I am using the mediasoup library, for live streaming events, works fine but after some minutes the transport connection status changed to disconnected, how could I fix this problem?

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**Author:** ![nazar-pc](https://yyz2.discourse-cdn.com/free1/user_avatar/mediasoup.discourse.group/nazar-pc/32/369_2.png) [@nazar-pc](https://mediasoup.discourse.group/u/nazar-pc)\
**Post date:** [November 11, 2021, 8:42am UTC](https://mediasoup.discourse.group/t/connectionstatechange-to-disconnected/3555/2 "2021-11-11T08:42:58Z")

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You need to figure out why that happens, how can we guess what the reason is with such description?

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**Author:** ![metasebiya](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@metasebiya](https://mediasoup.discourse.group/u/metasebiya)\
**Post date:** [November 11, 2021, 8:48am UTC](https://mediasoup.discourse.group/t/connectionstatechange-to-disconnected/3555/3 "2021-11-11T08:48:17Z")

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okay, I’ll look into it;  
the other problem I have is that there is no audio on the consumer side only video; the producer sends both video and audio

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**Author:** ![ibc](https://yyz2.discourse-cdn.com/free1/user_avatar/mediasoup.discourse.group/ibc/32/1540_2.png) [@ibc](https://mediasoup.discourse.group/u/ibc)\
**Post date:** [November 11, 2021, 8:59am UTC](https://mediasoup.discourse.group/t/connectionstatechange-to-disconnected/3555/4 "2021-11-11T08:59:57Z")

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Yes, you should also look at that second problem.

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<div class="post-metadata">

**Author:** ![metasebiya](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@metasebiya](https://mediasoup.discourse.group/u/metasebiya)\
**Post date:** [November 11, 2021, 12:30pm UTC](https://mediasoup.discourse.group/t/connectionstatechange-to-disconnected/3555/5 "2021-11-11T12:30:44Z")

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I was hoping if I get some hints from you guys, I know everything is well described on the documentation, it is just I need some example that can be a reference