# Failed to install mediasoup@3 Windows 10 **URL:** \ **Category:** mediasoup libraries\ **Created:** [August 26, 2022, 6:41am UTC](https://mediasoup.discourse.group/t/failed-to-install-mediasoup-3-windows-10/4510 "2022-08-26T06:41:47Z")\ **Posts on this page:** 5\ **Page:** 2
**Author:** ![zaidiqbal](https://yyz2.discourse-cdn.com/free1/user_avatar/mediasoup.discourse.group/zaidiqbal/32/1498_2.png) [@zaidiqbal](https://mediasoup.discourse.group/u/zaidiqbal)\ **Post date:** [January 21, 2023, 9:47am UTC](https://mediasoup.discourse.group/t/failed-to-install-mediasoup-3-windows-10/4510/21 "2023-01-21T09:47:47Z")
Great, good to know that. ---
**Author:** ![vaishnavnamboodirim](https://yyz2.discourse-cdn.com/free1/user_avatar/mediasoup.discourse.group/vaishnavnamboodirim/32/2065_2.png) [@vaishnavnamboodirim](https://mediasoup.discourse.group/u/vaishnavnamboodirim)\ **Post date:** [March 14, 2023, 5:44am UTC](https://mediasoup.discourse.group/t/failed-to-install-mediasoup-3-windows-10/4510/22 "2023-03-14T05:44:02Z")
Hi, i am getting errors like this. I have installed all the dependencies and added the certificates required in the config file. Can u help me. PS D:\sfu\sfu\_mediasop\_demo\mediasoup-demo-3\server\> npm install npm ERR! code 128 npm ERR! An unknown git error occurred npm ERR! command git --no-replace-objects ls-remote ssh://git@github.com/versatica/mediasoup.git npm ERR! Connection reset by 20.207.73.82 port 22 npm ERR! fatal: Could not read from remote repository. npm ERR! npm ERR! Please make sure you have the correct access rights npm ERR! and the repository exists. npm ERR! A complete log of this run can be found in: npm ERR! C:\Users\1031866\AppData\Local\npm-cache\_logs\2023-03-14T05\_19\_51\_877Z-debug-0.log ---
**Author:** ![zaidiqbal](https://yyz2.discourse-cdn.com/free1/user_avatar/mediasoup.discourse.group/zaidiqbal/32/1498_2.png) [@zaidiqbal](https://mediasoup.discourse.group/u/zaidiqbal)\ **Post date:** [March 14, 2023, 7:26am UTC](https://mediasoup.discourse.group/t/failed-to-install-mediasoup-3-windows-10/4510/23 "2023-03-14T07:26:57Z")
Seems to be git related issue on your system as the error are saying that. Haven’t faced it myself but there are many resources online to help you like this: > ---
**Author:** ![vaishnavnamboodirim](https://yyz2.discourse-cdn.com/free1/user_avatar/mediasoup.discourse.group/vaishnavnamboodirim/32/2065_2.png) [@vaishnavnamboodirim](https://mediasoup.discourse.group/u/vaishnavnamboodirim)\ **Post date:** [March 15, 2023, 7:37am UTC](https://mediasoup.discourse.group/t/failed-to-install-mediasoup-3-windows-10/4510/24 "2023-03-15T07:37:38Z")
Hi, I am getting errors like this, I installed all the dependencies and all the certificates required. Then I tried to run ./build.sh file in the docker folder. I have done the needed changes in config,js also. npm ERR! code 1 npm ERR! git dep preparation failed npm ERR! command /usr/local/bin/node /usr/local/lib/node\_modules/npm/bin/npm-cli.js install --force --cache=/root/.npm --prefer-offline=false --prefer-online=false --offline=false --no-progress --no-save --no-audit --include=dev --include=peer --include=optional --no-package-lock-only --no-dry-run npm ERR! \> mediasoup@3.11.13 postinstall npm ERR! \> node npm-scripts.js postinstall npm ERR! npm ERR! npm-scripts.js [INFO] running task “postinstall” npm ERR! npm-scripts.js [INFO] buildWorker() npm ERR! npm-scripts.js [INFO] executeCmd(): make -C worker npm ERR! make: Entering directory ‘/root/.npm/\_cacache/tmp/git-cloneL99sJ3/worker’ npm ERR! # Updated pip and setuptools are needed for meson. npm ERR! # `--system` is not present everywhere and is only needed as workaround for npm ERR! # Debian-specific issue (copied from [Without --system build fails by sac · Pull Request #33 · gluster/gstatus · GitHub](https://github.com/gluster/gstatus/pull/33)), npm ERR! # fallback to command without `--system` if the first one fails. npm ERR! /usr/bin/python3 -m pip install --system --target=/root/.npm/\_cacache/tmp/git-cloneL99sJ3/worker/out/pip pip setuptools || npm ERR! /usr/bin/python3 -m pip install --target=/root/.npm/\_cacache/tmp/git-cloneL99sJ3/worker/out/pip pip setuptools || npm ERR! echo “Installation failed, likely because PIP is unavailable, if you are on Debian/Ubuntu or derivative please install the python3-pip package” npm ERR! Collecting pip npm ERR! Downloading npm ERR! Collecting setuptools npm ERR! Downloading npm ERR! Installing collected packages: pip, setuptools npm ERR! Successfully installed pip-23.0.1 setuptools-67.6.0 npm ERR! # Install `meson` and `ninja` using `pip` into custom location, so we don’t npm ERR! # depend on system-wide installation. npm ERR! /usr/bin/python3 -m pip install --upgrade --target=/root/.npm/\_cacache/tmp/git-cloneL99sJ3/worker/out/pip meson==0.61.5 ninja==1.10.2.4 npm ERR! Could not fetch URL There was a problem confirming the ssl certificate: HTTPSConnectionPool(host=, port=443): Max retries exceeded with url: /simple/meson/ (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed: unable to get local issuer certificate (\_ssl.c:1056)’))) - skipping npm ERR! Could not fetch URL There was a problem confirming the ssl certificate: HTTPSConnectionPool(host=, port=443): Max retries exceeded with url: /simple/pip/ (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed: unable to get local issuer certificate (\_ssl.c:1056)’))) - skipping npm ERR! make: Leaving directory ‘/root/.npm/\_cacache/tmp/git-cloneL99sJ3/worker’ npm ERR! npm WARN using --force Recommended protections disabled. npm ERR! WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed: unable to get local issuer certificate (\_ssl.c:1056)’))’: /simple/meson/ npm ERR! WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed: unable to get local issuer certificate (\_ssl.c:1056)’))’: /simple/meson/ npm ERR! WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed: unable to get local issuer certificate (\_ssl.c:1056)’))’: /simple/meson/ npm ERR! WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed: unable to get local issuer certificate (\_ssl.c:1056)’))’: /simple/meson/ npm ERR! WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed: unable to get local issuer certificate (\_ssl.c:1056)’))’: /simple/meson/ npm ERR! ERROR: Could not find a version that satisfies the requirement meson==0.61.5 (from versions: none) npm ERR! ERROR: No matching distribution found for meson==0.61.5 npm ERR! make: \*\*\* [Makefile:101: meson-ninja] Error 1 npm ERR! npm-scripts.js [ERROR] executeCmd() failed, exiting: Error: Command failed: make -C worker npm ERR! npm ERR! code 1 npm ERR! npm ERR! path /root/.npm/\_cacache/tmp/git-cloneL99sJ3 npm ERR! npm ERR! command failed npm ERR! npm ERR! command sh -c – node npm-scripts.js postinstall npm ERR! npm ERR! npm ERR! A complete log of this run can be found in: npm ERR! npm ERR! /root/.npm/\_logs/2023-03-15T06\_53\_50\_153Z-debug-0.log ---
**Author:** ![zaidiqbal](https://yyz2.discourse-cdn.com/free1/user_avatar/mediasoup.discourse.group/zaidiqbal/32/1498_2.png) [@zaidiqbal](https://mediasoup.discourse.group/u/zaidiqbal)\ **Post date:** [March 16, 2023, 6:05am UTC](https://mediasoup.discourse.group/t/failed-to-install-mediasoup-3-windows-10/4510/25 "2023-03-16T06:05:23Z")
Make sure you have followed the SSL related requirements in mentioned in the doscs: > **[mediasoup :: Installation](https://mediasoup.org/documentation/v3/mediasoup/installation/#windows)** > > Cutting Edge WebRTC Video Conferencing [Previous page](https://mediasoup.discourse.group/t/failed-to-install-mediasoup-3-windows-10/4510.md?page=1)